1. Introduction
These Terms and Conditions govern the use of car washing services provided by Carbufz Technologies Pvt Ltd (“Company”, “we”, “us”, or “our”). By subscribing to our monthly subscription model or using our on-demand services, you agree to comply with these terms.
2. Services Offered
Carbufz Technologies Pvt Ltd offers two primary services:
- Monthly Subscription Model: A fixed monthly fee that allows subscribers to access a predetermined number of car washes per month.
- On-Demand Service: Customers can request car washing services as needed, billed per service.
3. Subscription Details
3.1 Payment
- Payments for the monthly subscription will be automatically deducted from the customer’s designated payment method on a recurring basis.
- Customers may cancel their subscription at any time; however, no refunds will be issued for partial months.
3.2 Service Limitations
- The number of washes included in the subscription is specified at the time of purchase.
- Unused washes do not roll over to the next month.
4. On-Demand Service
4.1 Booking and Cancellation
- Customers must book on-demand services through our website or mobile application.
- Cancellations must be made at least 2 hours in advance to avoid a cancellation fee.
4.2 Pricing
- Prices for on-demand services are subject to change based on location, vehicle size, and specific service requested.
5. Customer Responsibilities
Customers are responsible for:
- Providing accurate information during registration and booking.
- Ensuring that their vehicle is accessible at the scheduled service time.
- Informing us of any special requirements or conditions regarding their vehicle.
6. Liability Disclaimer
Carbufz Technologies Pvt Ltd is not liable for any damages or losses incurred during the car washing process unless caused by gross negligence or willful misconduct by our employees. Customers are encouraged to remove personal belongings from their vehicles prior to service.
7. Indemnification
Customers agree to indemnify and hold harmless Carbufz Technologies Pvt Ltd from any claims, damages, losses, liabilities, costs, or expenses arising out of their use of our services.
8. Modifications to Terms
Carbufz Technologies Pvt Ltd reserves the right to modify these Terms and Conditions at any time. Changes will be communicated via email or through our website.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Chennai. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Chennai.
10. Contact Information
For questions about these Terms and Conditions, please contact us at: info@carbufz.com